Home How It Works Pricing
Resources
ROI Calculator County Availability Data & Compliance Integrations & Setup Blog See Benjamin Live (8 min) →

Estimate the Cost of Intake Leakage

Use conservative assumptions to estimate how much opportunity your firm may be losing when calls go unanswered, after-hours inquiries go cold, or strong leads are not prioritized fast enough.

Run the Calculator ↓

Directional estimate only • Uses your numbers • No guarantee of outcome

Most firms underestimate intake leakage because it does not show up as a line item.

A missed call does not appear in your books. A slow follow-up does not create an invoice. A weak intake process does not tell you which cases it lost.

The loss is invisible until your caseload feels lighter than it should.

Intake Leakage Calculator

Enter your firm’s numbers below. Results are directional estimates only.

Missed or poorly handled calls/month Calls missed during business hours, after-hours, or not followed up
% that are real potential cases Of those missed or poorly handled calls, what percentage are legitimate case opportunities
Consult booking rate Of qualified opportunities handled, what percentage book a consultation
Retained client rate Of booked consultations, what percentage retain as clients
Average attorney fee per case ($) Average fee earned by the firm per retained case
INTAKE plan Base subscription only — this calculator does not include A+ unlock overages, FOLLOW-UP add-ons, LEVERAGE, SETTLE, or retention add-ons

Directional Estimate

--
Estimated missed-call opportunities that could be handled/month
--
Estimated consults booked/month
--
Estimated signed cases/month
--
Estimated gross fee opportunity/month
--
Estimated net opportunity if those opportunities are captured/month

Directional estimate only. Not a promise, prediction, or guarantee. Results depend on your call volume, practice area, jurisdiction, consultation quality, attorney follow-up, client selection, and other factors. This calculator assumes your firm can handle and qualify the missed-call opportunities at the rates you enter. It does not include additional A+ unlock overages. If you exceed included unlocks, additional unlock fees may apply. Past performance of other firms does not predict your results.

How Many Extra Signed Cases Does INTAKE Need to Justify Itself?

At your current average fee, the break-even is:

--

signed cases/month to cover the base subscription.

Break-Even by Plan

Based on your average attorney fee

Plan Monthly Cost Annual Cost Break-Even Cases/Year
Solo $199 $2,388 --
Growth $599 $7,188 --
Team $1,499 $17,988 --

You Are Not Buying Call Answering.
You Are Buying Leak Reduction.

The question is not who picks up the phone. The question is whether your intake system captures, qualifies, books, and routes the right opportunities before they go cold.

Answering Service
Good for coverage and message-taking.
Basic call coverage
Message capture
Overflow handling
Deep practice-specific qualification
Lead grading and consult priority
Case economics and pipeline visibility
Structured handoff into LEVERAGE or SETTLE
Receptionist
Good for human touch and office continuity.
Warm caller experience
Office coordination
Known client communication
Coverage outside staffed hours
Consistent scoring across every call
Scaling without hiring
Structured intake analytics
TrueVow INTAKE
Built for intake control and leak reduction.
Routed calls answered when enabled
Practice-specific intake paths
Deterministic grading
Consult booking and priority SMS
Structured handoff into LEVERAGE and SETTLE

What This Calculator Does Not Include

  • Lifetime value of referrals from captured cases
  • Improved speed-to-lead on time-sensitive inquiries
  • Reduced staff interruption and distraction
  • Fewer low-fit consultations that waste attorney time
  • Better case structuring through LEVERAGE
  • Settlement decision support through SETTLE
  • Brand value from faster, more professional response

We leave those out on purpose. The calculator only estimates base INTAKE economics.

FAQ

Is this ROI guaranteed?

No. This is a directional estimate only — not a promise, prediction, or guarantee. Many factors affect actual results, including call volume, practice area, jurisdiction, consultation quality, attorney follow-up, client selection, and firm operations.

Why use conservative assumptions?

Because inflated calculators destroy trust. Conservative defaults let you see a reasonable starting point, not a fantasy ceiling. You can adjust the inputs if your actual numbers are different.

Why include break-even cases?

Because break-even math is the cleanest way to evaluate intake infrastructure. The question is simple: how many signed cases does INTAKE need to help you capture for the base subscription to make economic sense?

Does this include A+ unlock overages?

No. The calculator uses base INTAKE subscription cost only. Each plan includes a set number of A+ unlocks. If you exceed those included unlocks, additional unlock fees may apply. See pricing for details.

Can INTAKE replace a receptionist or answering service?

Sometimes, but that is not the best way to evaluate it. INTAKE handles structured intake and booking. Some firms use it alongside existing staff; others reduce their answering service. The right question is whether your current intake system captures, qualifies, books, and routes the right opportunities before they go cold.

Ready to See It Work?

Apply for access and experience Benjamin live before you commit.

See Benjamin Live (8 min) →
Deterministic intake controls Approval required No public checkout